Model cancellation form (goods)

All distance sellers (including online retailers) are required to provide customers with a model form cancellation notice to enable the customer to cancel the contract under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. The template cancellation form is based on the recommended form contained in the June 2013 regulations.

The document is supplied in a “Word document” format with clearly highlighted sections to show where you need to insert your relevant information into the template document.